Dear Valued Customer,

We are pleased to announce the implementation of Cargo Gate Pass services online on Dubai Trade portal for facilitating seamless movement of cargo from/to Jebel Ali Free Zone.

E-Gate Pass replaces the current practice of physical visits to DP World Documentation Center to obtain manual Gate Passes.  The Free Zone / Local traders or their clearing Agents are no longer required to wait in queues for hours and can now process Cargo Gate Pass online from the comfort of their offices & even pay the charges online through Dubai Trade Portal.

This service is very intuitive and user friendly. An E-Gate Pass can be generated online in as many as four easy steps:

  1. Login and select "e-Gate Pass Request" service
  2. Search and select the Bill of Entry or Declaration
  3. Provide cargo quantity and vehicle details
  4. Pay online and print both the receipt and the Gate Pass

Please note that Cargo Gate Pass can further be amended or cancelled online as per your business requirements.

Training on this service is available upon request. You can reserve your seat online by visiting our Training Calendar (www.dubaitrade.ae) and selecting "DP World Payment, Gate Pass & Transportation e-Services".

Should you require any further clarification, please feel free to contact Dubai Trade Customer Care on 8004464 or email customercare@dubaitrade.ae to obtain access and avail the service.

We continue to strive in providing you with our best possible services at all times.

Appreciating your business.

Dubai Trade